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Direct Support Professional

A Caring Heart Case Management

Rocky Mount

About the Role 

  • Provide compassionate care, supervision, and daily support.

  • Assist with daily activities, community outings, personal care, and recreational engagement.

  • Implement approved ISP (Individual Support Plan) goals throughout the day.

  • Provide structured, purposeful activities aligned with short-range goals.

  • Maintain a safe, positive, and supportive environment that promotes independence.

  • Complete accurate, detailed, and timely service notes (PIE/service documentation required).

  • Transport the member from their home to the day program and back everyday.

Qualifications 

  • High school diploma or equivalent minimum.

  • Valid driver’s license with at least 3 years of driving experience.

  • Reliable transportation.

  • Must be at least 18 years old.

  • Ability to pass a background check.

  • Experience working with individuals with intellectual or developmental disabilities preferred.

  • Strong analytical and written communication skills.

  • Ability to work independently, professionally, and reliably.

About the Company 

A Caring Heart Case Management, Inc. provides direct care services to individuals with intellectual and developmental disabilities. Our services include day programs, group homes, and community-based supports focused on building independence, communication, and life skills.

If you meet the requirements listed above and enjoy mentoring and helping others, we are excited to speak with you about this opportunity!

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