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DOWN EAST PARTNERSHIP FOR CHILDREN

Family Resource Center Coordinator

Rocky Mount, NC

About the Role 

PRIMARY PURPOSE:

 This position is responsible for coordinating Family Resource Center operations for the

Partnership and managing the facilities, Discovery Park, and Information Technology

network. Board Committee support and volunteer management are also primary duties.

These functions are carried out in conjunction with the Operations and Executive

Director, other staff, subcontractors, students/interns and volunteers.

ABILITIES NEEDED:

 To manage multiple tasks and set priorities

 Excellent organizational skills

 Very detailed oriented

 Excellent oral and written communication skills

 To work independently and as part a team such as program and organizational teams


ESSENTIAL RESPONSIBILITIES:

DEPC Facilities Management:

 Oversee day-to-day operations of the facilities, which includes building and grounds

maintenance and repairs.

 Information Technology network

 Supervise Family Resource Specialist

 Coordinates coverage & staff meeting rotation for front desk

 Reviews room reservations

 Assist with preparation of the annual list of agency meeting dates


Revised 9/10/25

 Assist with event planning including DEPC staff retreats

Family Resource Center Manager

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 Responsible for development and oversight of facilities-related contracts

 Performs facilities audits with Family Resource Specialist to identify any areas of

concern and develop a plan to resolve

 Assists with the management of an Emergency Preparedness Team and the development

of an agency plan

 Manages staff clean-up projects

 Management of the Family Resource Center Committee which includes planning for the

Family Resource Center, staff wellness and community engagement in the FRC,

including a semi-annual neighborhood event at the Discovery Park

 Responsible for compiling statistics on facility and park usage for the Family Resource

Center quarterly report


Operations Coordination:

 Responsible for preparing for new staff to include adding to, phone listing, phone tree,

office door signs, business cards and name badges

 Assistance with new employee on-boarding of IT

 Responsible for phone system maintenance

 Coordinate the training for office equipment

 Coordinates maintenance of existing office equipment, including troubleshooting

 Maintenance of supply rooms


Other:

 Serves as a liaison with the Down East Association and works with Park Watch

volunteers

 Serve on a staff technology team to assist with developing a Technology Plan with the

assistance of a Managed IT Service Provider and evaluating new software and equipment

to increase staff capacity to utilize technology.

Family Resource Center Manager

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 Assists with annual inventory of the DEPC’s fixed assets and with the disposal of fixed

assets and other facilities related equipment as needed.

 Attend Operation team meetings, DEPC staff meetings and retreats which may include

an out-of-town retreat.

 Any other activities as requested by the Operations and Executive Director.


EDUCATION:

 AA, BA or BS Degree and/or equivalent combined related experience


Revised 9/10/25

PHYSICAL REQUIREMENTS:

 While performing this job the employee is:

 Frequently required to sit; use hands to finger, handle or feel objects, tools or

controls; reach with hands or arms; and talk or hear

 Periodically required to stand; walk, stoop, kneel

 Occasionally required to lift up to 25 pounds

 Specific vision abilities required by this job include: close vision and the ability to

adjust focus to operate the computer

 The position also requires the ability to periodically work under time pressure

 The position requires the ability to communicate verbally with people.

Qualifications 

WORK EXPERIENCE REQUIREMENTS:

 Managerial/supervisory experience preferred

 Excellent computer skills with 2 years experience in a windows-based environment

running Microsoft Office Professional preferred

 Possess 2-4 years experience in administrative systems development and management

 Valid Driver’s License

About the Company 

Salary range: $45,000 - $50,000 per year.

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