DOWN EAST PARTNERSHIP FOR CHILDREN
Family Resource Center Coordinator
Rocky Mount, NC
About the Role
PRIMARY PURPOSE:
This position is responsible for coordinating Family Resource Center operations for the
Partnership and managing the facilities, Discovery Park, and Information Technology
network. Board Committee support and volunteer management are also primary duties.
These functions are carried out in conjunction with the Operations and Executive
Director, other staff, subcontractors, students/interns and volunteers.
ABILITIES NEEDED:
To manage multiple tasks and set priorities
Excellent organizational skills
Very detailed oriented
Excellent oral and written communication skills
To work independently and as part a team such as program and organizational teams
ESSENTIAL RESPONSIBILITIES:
DEPC Facilities Management:
Oversee day-to-day operations of the facilities, which includes building and grounds
maintenance and repairs.
Information Technology network
Supervise Family Resource Specialist
Coordinates coverage & staff meeting rotation for front desk
Reviews room reservations
Assist with preparation of the annual list of agency meeting dates
Revised 9/10/25
Assist with event planning including DEPC staff retreats
Family Resource Center Manager
Page 2
Responsible for development and oversight of facilities-related contracts
Performs facilities audits with Family Resource Specialist to identify any areas of
concern and develop a plan to resolve
Assists with the management of an Emergency Preparedness Team and the development
of an agency plan
Manages staff clean-up projects
Management of the Family Resource Center Committee which includes planning for the
Family Resource Center, staff wellness and community engagement in the FRC,
including a semi-annual neighborhood event at the Discovery Park
Responsible for compiling statistics on facility and park usage for the Family Resource
Center quarterly report
Operations Coordination:
Responsible for preparing for new staff to include adding to, phone listing, phone tree,
office door signs, business cards and name badges
Assistance with new employee on-boarding of IT
Responsible for phone system maintenance
Coordinate the training for office equipment
Coordinates maintenance of existing office equipment, including troubleshooting
Maintenance of supply rooms
Other:
Serves as a liaison with the Down East Association and works with Park Watch
volunteers
Serve on a staff technology team to assist with developing a Technology Plan with the
assistance of a Managed IT Service Provider and evaluating new software and equipment
to increase staff capacity to utilize technology.
Family Resource Center Manager
Page 3
Assists with annual inventory of the DEPC’s fixed assets and with the disposal of fixed
assets and other facilities related equipment as needed.
Attend Operation team meetings, DEPC staff meetings and retreats which may include
an out-of-town retreat.
Any other activities as requested by the Operations and Executive Director.
EDUCATION:
AA, BA or BS Degree and/or equivalent combined related experience
Revised 9/10/25
PHYSICAL REQUIREMENTS:
While performing this job the employee is:
Frequently required to sit; use hands to finger, handle or feel objects, tools or
controls; reach with hands or arms; and talk or hear
Periodically required to stand; walk, stoop, kneel
Occasionally required to lift up to 25 pounds
Specific vision abilities required by this job include: close vision and the ability to
adjust focus to operate the computer
The position also requires the ability to periodically work under time pressure
The position requires the ability to communicate verbally with people.
Qualifications
WORK EXPERIENCE REQUIREMENTS:
Managerial/supervisory experience preferred
Excellent computer skills with 2 years experience in a windows-based environment
running Microsoft Office Professional preferred
Possess 2-4 years experience in administrative systems development and management
Valid Driver’s License
About the Company
Salary range: $45,000 - $50,000 per year.




